RETURN POLICY

At "JAC INDIAN", customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to make the return and refund process as smooth as possible.

30-Day Return Policy:

We offer a 30-day return policy from the date of purchase for all eligible items. If for any reason you are not completely satisfied with your purchase, you may return it to us for a full refund or exchange, excluding shipping costs.

Eligibility Criteria:

To be eligible for a return, the item must be unused, unworn, and in the same condition as you received it. It must also be in the original packaging with all tags attached. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.

How to Initiate a Return:

To initiate a return, please contact our customer service team at [Your Contact Email or Phone Number] within 30 days of receiving your order. Our team will provide you with instructions on how to return the item and issue you a return authorization (RA) number.

Return Shipping:

Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

Refund Process:

Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number of Days] days.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange process.

Non-Refundable Items:

Please note that certain items are non-refundable, including:

Gift cards

Intimate apparel such as lingerie and swimwear (for hygiene reasons)

Items marked as final sale or clearance

Contact Us:

If you have any questions about our refund policy or need assistance with a return, please don't hesitate to contact us at [Your Contact Email or Phone Number]. Our dedicated customer service team is here to help you every step of the way.

Thank you for shopping at "JAC INDIAN". We appreciate your trust in us, and we look forward to serving you again in the future!

Sincerely,

"JAC INDIAN" Team